At
last, a consulting firm that presents training and seminars to your
frontline staff in layman's language, and understandable scenarios.
Taking the mystery out of training, Ms. Hayes imparts to your staff
a renewed sense of purpose and a clearer understanding of your company's
goals and objectives.
She uses her diverse background and expertise to address topics relating
to personnel management, anti-drug strategies, and employee motivation.
Her motivational style of delivery and insights on human dynamics
will keep your staff on the edge of their seats while motivating them
to higher levels of productivity.
Most importantly, your staff will know they are a valued part of your
mission and its success. The reward will be a greater appreciation
for their purpose in the company as well as their quality of life. |
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About Us
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A dynamic speaker and motivational trainer, Laura Hayes is the
founder and president of L. Hayes & Associates. Ms. Hayes
conducts seminars and training for your entire work force, front
line, middle management, or executive staff.
Ms. Hayes is known nation-wide for her very successful program,
"Creating Crime Resistant Communities." Her efforts in the "War
on Drugs" has led her to create and present seminars and training
for the general public using the principles of integrity, honesty,
and positive self-esteem.
Her ability to take sophisticated, upscale principles and present
the same to front line staff in layman terms is unparalleled.
Since 1992 Ms. Hayes has developed a series of
training seminars and workshops for frontline and middle management
staff. Her superb presentation, "From Handyman to Maintenance
Professional," sets new standards for managers and maintenance
staff. She is also known for her HUD 4350.3 Occupancy Handbook
Training which features practical hands-on examples of
implementing HUD occupancy policies and procedures. Ms.
Hayes successfully maintains an average of 95% satisfactory
rating from participants attending her workshops and training
seminars.
Ms. Hayes is noted for her success in turning around distressed
properties, and correcting HUD regulations and management deficiencies.
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Prior
Activities |
Published |
Member 4350.3
Occupancy Handbook Rewrite Focus Group |
The Institute
for Real Estate Management's Journal of Property Management |
MicroRent/HUD
Certified Consultant |
Baltimore
County Resident Manager's Handbook |
Member NHP
National Anti- Drug Task Force |
The National
Center for Housing: Managment's Housing Management Quarterly |
Member 4350.3
Occupancy Handbook Rewrite Focus Group |
Various
other publications and newspapers |
Member Baltimore
HUD Anti-Drug Task Force |
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Citations/Awards |
Credentials |
Police Departments |
SR. RAM |
Elected
Officials |
National
Home Builders Association |
Department
of Housing & Urban Development |
ARM, CPM
Candidate |
Numerous
Property Management Communities |
Institute
of Real Estate Management |
Community
Organizations |
COS, National
Center for Housing Management |
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L. Hayes & Associates, Inc. has presented training seminars and
management consulting services in 44 States.
Additional clients and references upon request.
Joseph P. Kennedy Institute |
MELLWOOD
Training Institute
Upper Marlboro, MD |
St. James
Terrace Apartments
Baltimore, MD |
SERV Centers
of New Jersey, Inc.
Trenton, NJ |
Virginia
AHMA |
Midwest AHMA |
SAHMA |
LAAHMA |
CRAWFORD
EDGEWOOD MANAGERS
Washington, DC |
RPM MANAGEMENT
RALIEGH, NC |
Tamarack
Management
Billings, MT |
TRICAP Management
Los Angeles, CA |
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